(HBO) – Hoa Binh province’s public administrative service centre, which became operational on August 1, 2017, is expected to create important breakthroughs in the reform of administrative procedures, helping better serve the demand of local people and businesses. After two years of operation, the centre has made concerted efforts to fulfill its entrusted mission as well as improve local administration.


Deputy Chief Office of the provincial People’s Committee Pham Anh Quy, who is director of the centre, said there is no difference between the process of receiving and handlubg administrative procedures in the centre and that in the single-window mechanism at lower levels.

However, the centre allows local people and enterprises to hand in documents and receive results in one place, he added.

The centre has built an effective and professional working environment, with the staff seeing local people and businesses’ satisfaction as a measurement for their work efficiency. Most of the administrative procedures have been settled and results returned in a timely manner.

Hoa Binh province’s public administrative service centre.

From 85.8 percent to 96.06 percent of the residents and businesses express their complete satisfaction with public services offered at the centre. Meanwhile, 94-99 percent said they are happy with admin staff’s attitude.

In the coming time, the centre will enhance communication work so that individuals and organisations thoroughly understand the process and regulations in the receipt and settlement of administrative procedures as well as returning of results. In addition, it will work to better its staff’s responsibility and attitude towards satisfaction at the highest level of local people, businesses and organisations./.


Related Topics

Hoa Binh Buddhism chapter plays role in different sectors

(HBO) – Statistics show that Hoa Binh province has 54 Buddhist relic sites, mostly ruins. There are only several pagodas that come under the management of the Vietnam Buddhist Sangha (VBS), namely Phat Quang Hoa Binh, Kim Son Lac Hong and Linh Son Phat Tich, whose heads are appointed by the VBS. Meanwhile, the remainders are managed by the local cultural sector, authorities or individuals.

Da Bac district marks 40 years since moving locals out of Da river area

(HBO) – Da Bac district of Hoa Binh province on July 11 held a ceremony to mark 40 years since the local authorities move residents out of the Da river basin to serve the construction of the Hoa Binh hydroelectric power plant (1982 - 2022) and receive a third-class Labour Order.

Tay Phong’s Party Organisation makes practical moves to raise life quality

(HBO) – Over the past several years, the Party Organisation of Tay Phong commune in Hoa Binh province's Cao Phong district has focused on Party building and developing a team of capable and qualified personnel that can be role models to gain trust from local residents and promote unity for the homeland’s development.

Provincial People’s Committee convenes regular meeting for June

(HBO) – The Hoa Binh provincial People’s Committee held a regular meeting on June 30 to discuss draft documents to be submitted to the provincial Party Committee’s Standing Board and the provincial People’s Council, documents within the remit of the People’s Committee, and other important issues. Standing Vice Chairman of the People’s Committee Nguyen Van Toan chaired the event, which was also attended by Standing Vice Chairwoman of the People’s Council Nguyen Thi Cam Phuong.

Hoa Binh steps up public awareness campaigns on seas, islands

(HBO) – The Hoa Binh Provincial Party Committee has cooperated with the Party Committee of the Vietnam People’s Navy to step up public awareness campaigns on Vietnam’s seas and islands since July 2018.

Hoa Binh City war veterans'' association holds 2nd congress

(HBO) - The war veterans’ association of Hoa Binh city has held its 2nd congress, for the 2022-2027 tenure.