(HBO) – The Hoa Binh Power Company organised a ceremony on August 1 to inaugurate administrative procedure settlement service in electricity sector at the provincial public administrative centre.
In the past years, improvements have been recorded in the
company’s customer service indexes. The firm’s efforts in bettering business
and service have been recognised by local authorities.
According to evaluation of the OCD management consultancy company - an
independent consultant firm, customer satisfaction in electricity use in 2017
rose 0.485 point to 7.46 points out of ten. Hoa Binh Power Company also carried
out reforms in administrative procedures to better serve its customers.
At
the inauguration ceremony
Attendants
visit administrative procedure settlement counters
The
service is billed as an effective solution to accelerating administrative
procedure reform, making contributions to improving quality of customer
services, and bringing satisfaction to customers.
If the first phase shows efficiency, the Hoa Binh Power Company will implement
the next phases receiving and addressing all electricity administrative
procedures at the public administrative centres of all districts in the
province.
The Electricity of Vietnam is on its track to build itself into a professional
and friendly power provider in the eyes of customers and the community./.
The Standing Board of the Hoa Binh provincial Party Committee has agreed in principle on a proposal by the Standing Board of the Party Committee of Hoa Binh city to gather feedback on the city’s 1:2000 zoning plan, which forms part of its broader urban development strategy.
Hoa Binh province has made notable progress in public administration reform and digital government development, with the satisfaction index among citizens and businesses reaching over 84%, according to recent government evaluations.
Thanks to great efforts by local authorities in recent times, the governance and public administration performance of Mai Chau district has been significantly improved.
In the afternoon of June 6, the Party Committee, the People's Council, the People's Committee and the Fatherland Front of Lac Son district solemnly held a meeting to celebrate the 139th anniversary of the district's founding (1886–2025) and the 79th anniversary of the establishment of the district's Party Committee (1946–2025). There was the attendance of Mr. Bui Van Thang, the Vice Chairman of the Provincial People's Council; Mr. Quach Tat Liem, the Vice Chairman of the Provincial People's Committee; Ms. Dang Bich Ngoc, the Deputy Head of the National Assembly Delegation of the province; as well as the former leaders of the province and district through various periods, who are the natives of the district.
Implementing the Politburo’s Resolution No. 57-NQ/TW on breakthroughs in science – technology, innovation, and digital transformation is a golden opportunity for the northern mountainous province of Hoa Binh to renew growth model, improve competitive edge and shorten digital gap.
Resolution 57-NQ/TW, issued by the Politburo on December 22, 2024, identifies sci-tech, innovation, and digital transformation as strategic breakthroughs to build a developed and prosperous nation. In Hoa Binh province, this spirit is not just a slogan, it’s being put into action through concrete initiatives that form a "new development triangle”: digital citizenship, digital economy, and digital administration.
