(HBO) – The provincial Party Committee and People's Committee have urged departments, branches and localities to accelerate administrative reform, urgently set up hotlines to receive petitions from businesses and people in the implementation of administrative procedures, towards the goal of improving the business environment and the province's ranking in the Provincial Competitive Index by at least three places a year.
The one-stop desk of the administration of Thong Nhat ward (Hoa Binh city)
facilitates citizens' administrative procedures.
The provincial inspection agency has publicized the hotline numbers and email
address to receive complaints and opinions from individuals, organizations and
enterprises (phone number: 02183.882.609) at its headquarters. The email
address is at: duongdaynong.ttt@hoabinh.gov.vn.
The hotline has been informed to all departments, divisions, branches,
districts and cities.
Heads of departments, agencies, and chairpersons of People's
Committees of districts and cities have directed specialized agencies to
publicize the phone numbers and email addresses of their headquarters and
offices where they receive citizen or applications of administrative
procedures, in order to receive complaints and feedbacks of citizens and
enterprises. Corruptive acts of civil servants in handling administrative
procedures are strictly punished, contributing to improving the PCI ranking as
well as the scores of the index's components, especially informal costs.
The hotlines will also receive feedbacks on negative behaviours of civil
servants including refusing to handle procedures or handling not in line with
regulations; delaying the handling of administrative procedures in violation of
regulations; delaying settlement of administrative procedures beyond stipulated
time; failing to set specific deadline to return the results of administrative
procedures settlement; demanding additional dossiers, papers and procedures
outside of regulations;requiring people, businesses, and investors to pay
expenses outside the regulations; showing a lack of responsibility, causing
difficulties for citizens and enterprises, taking advantage of their assigned
job positions for personal gain./.
The Standing Board of the Hoa Binh provincial Party Committee has agreed in principle on a proposal by the Standing Board of the Party Committee of Hoa Binh city to gather feedback on the city’s 1:2000 zoning plan, which forms part of its broader urban development strategy.
Hoa Binh province has made notable progress in public administration reform and digital government development, with the satisfaction index among citizens and businesses reaching over 84%, according to recent government evaluations.
Thanks to great efforts by local authorities in recent times, the governance and public administration performance of Mai Chau district has been significantly improved.
In the afternoon of June 6, the Party Committee, the People's Council, the People's Committee and the Fatherland Front of Lac Son district solemnly held a meeting to celebrate the 139th anniversary of the district's founding (1886–2025) and the 79th anniversary of the establishment of the district's Party Committee (1946–2025). There was the attendance of Mr. Bui Van Thang, the Vice Chairman of the Provincial People's Council; Mr. Quach Tat Liem, the Vice Chairman of the Provincial People's Committee; Ms. Dang Bich Ngoc, the Deputy Head of the National Assembly Delegation of the province; as well as the former leaders of the province and district through various periods, who are the natives of the district.
Implementing the Politburo’s Resolution No. 57-NQ/TW on breakthroughs in science – technology, innovation, and digital transformation is a golden opportunity for the northern mountainous province of Hoa Binh to renew growth model, improve competitive edge and shorten digital gap.
Resolution 57-NQ/TW, issued by the Politburo on December 22, 2024, identifies sci-tech, innovation, and digital transformation as strategic breakthroughs to build a developed and prosperous nation. In Hoa Binh province, this spirit is not just a slogan, it’s being put into action through concrete initiatives that form a "new development triangle”: digital citizenship, digital economy, and digital administration.
