Recognising administrative reform as one of the key tasks, units and localities within the province have rolled out concerted measures to build an administrative apparatus that better serves the needs of the people and businesses.

The operation of Tan Lac district’s unit for administrative document reception and results return meets the demand from organisations and individuals in the area. 

According to Ha Minh Phuc, the head of the Tan Lac internal affairs office, to date, all the 16 local communes and towns have developed their own one-stop sections. 

Similar to Tan Lac, in recent times, administrative reform activities have been cohesively and practically implemented across various levels and sectors in other localities. Authorities have met enterprises and investors and resolved obstacles facing their investment and business activities this year. Dialogues with local youth in the districts of Yen Thuy and Kim Boi have been organised, while efforts have been intensified to resolve issues impeding the province’s key projects and missions. 

Hoa Binh is set to continue the operation of the provincial public administration service centre as well as units for administrative document reception and results return in 10 districts and city, and 151 communes, wards, and townships. In the first nine months of this year, the province received 293,161 administrative procedure files. The on-time resolution rate for administrative procedures by provincial specialised agencies reached 99.63%. At the district and commune levels, the rate reached 99.84% and 99.9%, respectively. 

To further strengthen the local administrative reform, a series of works have been set out, including the review of related tasks outlined for the year 2023, the attraction and mobilisation of resources for technical infrastructure investment, and the implementation of key projects. Measures will be implemented to improve the local indexes regarding administrative reform, the satisfaction of people and organisations served, and the efficiency of the provincial public administration management in 2023. It is also important to conduct planned and surprise inspections on the implementation of administrative reform tasks, with violations strictly handled.

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