Over recent times, the implementation of the single-window mechanism for administrative procedure settlement in electronic environments at various units and localities has seen positive changes.
In Tu Ne commune, Tan Lac district, a staff at the
local section for public administrative reception and result return offers
guidance for a resident.
In Tu Ne commune, Tan Lac district, a considerable number of people arrived
early in the morning to carry out administrative procedures at the local
section for administrative reception and results return.
Bui Thi Mo shared her experience: "I came here to apply for my
grandchild's birth certificate. As it's my first time dealing with this
procedure, I was a bit confused. However, I felt relieved thanks to the staff’s
meticulous and efficient guidance."
In 2023, the mechanism was effectively executed at the provincial centre for
public administrative services as well as the reception and result return units
across all local districts, city, communes, wards, and towns. The on-time file
resolution rate by provincial specialised agencies reached 99.7%.
However, shortcomings remain such as the emergence of additional required
documents not complying with regulations and the complex and cumbersome of some
procedures. The digitisation and reuse of digitised data of files have yet to
meet requirements, while the coordination among public agencies involved in the
process remains ineffective. There has also been a failure to report, explain,
and apologise to citizens and businesses regarding overdue files, especially in
the field of land.
To overcome these limitations, the chairman of the provincial People's
Committee has instructed enhancing the role and responsibility of the heads of
agencies and further implementing the single-window mechanism as prescribed.
Also necessary are timely review, reduction and simplification of procedures
and business regulations to create convenience and reduce costs for citizens
and enterprises.
Stressing the importance of public disclosure and transparency, the leader
requested all administrative documents be digitised according to regulations
and digitisation linked to the completion of tasks by public personnel
involved.
With the motto of "polite, dedicated, professional, and lawful,” over the years, Phu Cuong commune in Tan Lac district has gradually improved the quality of processing administrative procedures, winning high satisfaction from local people and businesses.
Stretching over 300 meters, valued at hundreds of million dong and built to the new-style rural standards, a concrete road in De hamlet, Bac Phong commune, Cao Phong district, was completed by the end of 2023 thanks to the collective contributions of armed forces at provincial and district levels coupled with the active participation of military units stationed throughout the district.
Over the years, the People’s Committee of Lac Thuy district has issued many plans and programmes to speed up the administrative reform, aiming to better serve local people and businesses.
Kim Boi district is drafting 23 planning projects which are expected to help boost the local socio-economic development, attract investors, and mobilise resources for development, said Vice chairman of the district People’s Committee Tran Tuan Son.
They include the one on Bo urban area development until 2045, 20 zoning, and 12 on rural residential areas in communes.
This year, Hoa Binh province strives to have eight communes recognised as meeting new-style rural area standards and five communes satisfying exemplary new-style rural area standards. Since the beginning of the year, the provincial People's Committee has drastically directed the implementation of the national target programme on new-style rural area building to fulfil the set target.
Cao Phong district achieved positive socio-economic development results last year as drastic comprehensive measures were implemented with high determination of its whole political system, said the Secretary of the district Party Committee Ha Van Di.
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