Positive changes have been recorded after nearly one year of implementing the "people-friendly administration” model at Kim Boi commune, Kim Boi district. The responsibility of the Party Committee, the government and the political system in carrying out tasks has been enhanced as well as working style of the local cadres and civil servants has been improved, receiving the appreciation of the people.
Officials of the division for receiving administrative
procedures and returning settlement results in Kim Boi commune (Kim Boi
district) always enthusiastically guide locals to handle administrative
procedures.
Bui Thi Huong, a local
resident, said she was satisfied with the attitude and service of "one-stop
shop" staff when fulfilling procedures for electricity access.
Kim Boi commune launched the
"people-friendly administration” model in 2023, aiming to improve the quality
and efficiency of handling administrative procedure dossiers. Accordingly,
officers in charge of receiving and handling administrative procedures always
maintain gentle attitude; resolve procedures quickly, transparently, and
responsibly; and put people's interests first.
According to Bui Van Hoan,
Standing Deputy Secretary of the Kim Boi commune Party Committee, a steering committee
has been set up to implement the model, with its regulations and specific tasks
assigned to each member. The attitude and responsibility in performing public
duties of the officials and civil servants have been improved, satisfying
residents. In particular, people appreciate the commune's arrangement of a
separate room to hand over marriage and birth certificates along with
congratulatory flowers as well as an apology letter to people if there is a
delay in resolving administrative procedures, or a letter of condolences to the
family when a member passes away.
By synchronously and
effectively implementing a range of solutions, the commune People's Committee
has received 552 dossiers since July last year. Of these, 539 were resolved and
returned results before the deadline while 13 others are being processed, and
there are no overdue ones. Besides, sending letters on citizens’ special events
has created support and affection of the people towards the local Party
committee and government.
To improve the effectiveness of the model, the
Party Committee and People's Committee of Kim Boi commune will continue to ask
officials and civil servants to further promote their role and responsibility
of example setting in their work, especially at the "one-stop" shop,
for people's satisfaction, the official said.
The Standing Board of the Hoa Binh provincial Party Committee has agreed in principle on a proposal by the Standing Board of the Party Committee of Hoa Binh city to gather feedback on the city’s 1:2000 zoning plan, which forms part of its broader urban development strategy.
Hoa Binh province has made notable progress in public administration reform and digital government development, with the satisfaction index among citizens and businesses reaching over 84%, according to recent government evaluations.
Thanks to great efforts by local authorities in recent times, the governance and public administration performance of Mai Chau district has been significantly improved.
In the afternoon of June 6, the Party Committee, the People's Council, the People's Committee and the Fatherland Front of Lac Son district solemnly held a meeting to celebrate the 139th anniversary of the district's founding (1886–2025) and the 79th anniversary of the establishment of the district's Party Committee (1946–2025). There was the attendance of Mr. Bui Van Thang, the Vice Chairman of the Provincial People's Council; Mr. Quach Tat Liem, the Vice Chairman of the Provincial People's Committee; Ms. Dang Bich Ngoc, the Deputy Head of the National Assembly Delegation of the province; as well as the former leaders of the province and district through various periods, who are the natives of the district.
Implementing the Politburo’s Resolution No. 57-NQ/TW on breakthroughs in science – technology, innovation, and digital transformation is a golden opportunity for the northern mountainous province of Hoa Binh to renew growth model, improve competitive edge and shorten digital gap.
Resolution 57-NQ/TW, issued by the Politburo on December 22, 2024, identifies sci-tech, innovation, and digital transformation as strategic breakthroughs to build a developed and prosperous nation. In Hoa Binh province, this spirit is not just a slogan, it’s being put into action through concrete initiatives that form a "new development triangle”: digital citizenship, digital economy, and digital administration.