(HBO) - Hoa Binh Electricity Company held a conference on "Raising the awareness of customer satisfaction level", and implementing the plan to improve the customer satisfaction rating in 2018 and in the coming years. The conference will be carried out to all staffs of the company.
Conference
of raising the awareness of customer satisfaction level being deployed to all
employees of Hoa Binh Electricity Company.
Since 2013
to present, with the objective evaluation from the customers consulted
independently by Hoa Binh Electricity Company, which implemented the survey,
the score of customer satisfaction for the company has increased gradually.
However, it is still lower than the average of the Northern Electricity
Corporation. The conference was focused on solutions to implement effective
customer service, continuous improvement of business activities, enhancing the
image of the industry.
In
addition to raising awareness among staff about the customer satisfaction
level, the conference set the target for the 2018 plan to ensure a safe, stable
and quality service. contributing to meet the requirements of sustainable
development of the province, strive to get the score of the customer
satisfaction level about ≥ 8 points.
Anyone found to be encroaching upon the forest, even if it is just one bamboo shoot, will face penalties. This commitment has been unanimously added into the covenant of Bua Cau hamlet, Hung Son commune in Kim Boi district, to protect the forest.
The Hoa Binh Power Corporation (PC Hoa Binh) has applied synchronous measures to gear up for the coming summer season when power consumption demand surge may cause a risk of power supply disruption.
Appreciating the abundant potential and strengths of his hometown for tourism development, Ha Cong Hung, Deputy Secretary of the youth union of Mai Chau district’s Mai Hich commune, embarked on producing smoked meat with a desire to introduce his homeland's specialty to domestic and international tourists.
Hoa Binh farmers are investing big in their chilli pepper cultivation areas after the first batch of 7.5 tonnes of pickled chilli peppers was shipped to the Republic of Korea (RoK) by Tien Ngan Trade and Investment Co., Ltd last month.
Recognising the role and importance of developing the collective economy, the northern province of Hoa Binh has promptly issued support policies to propel the development of the economy, making important contributions to local socio-economic development.
Prime Minister Pham Minh Chinh attended a groundbreaking ceremony for an electronic printed circuit board (PCB) factory at Da River Left Bank Industrial Park in Hoa Binh province on April 13. The electronic PCB factory is invested by Japan's Meiko Group at a total cost of 200 million USD.