(HBO) – The Hoa Binh Power Company organised a ceremony on August 1 to inaugurate administrative procedure settlement service in electricity sector at the provincial public administrative centre.
In the past years, improvements have been recorded in the
company’s customer service indexes. The firm’s efforts in bettering business
and service have been recognised by local authorities.
According to evaluation of the OCD management consultancy company - an
independent consultant firm, customer satisfaction in electricity use in 2017
rose 0.485 point to 7.46 points out of ten. Hoa Binh Power Company also carried
out reforms in administrative procedures to better serve its customers.
At
the inauguration ceremony
Attendants
visit administrative procedure settlement counters
The
service is billed as an effective solution to accelerating administrative
procedure reform, making contributions to improving quality of customer
services, and bringing satisfaction to customers.
If the first phase shows efficiency, the Hoa Binh Power Company will implement
the next phases receiving and addressing all electricity administrative
procedures at the public administrative centres of all districts in the
province.
The Electricity of Vietnam is on its track to build itself into a professional
and friendly power provider in the eyes of customers and the community./.
Mai Chau district has firmly established itself as a standout destination on Vietnam’s tourism map, attracting both domestic and international visitors with its breathtaking landscapes, rich ethnic culture, and warm hospitality. However, beyond its natural and cultural charm, a secure and well-managed tourism environment has added to Mai Chau’s appeal.
As Vietnam enters a new phase of economic and administrative reform in 2025, Hoa Binh province is stepping up its efforts to streamline governance, boost economic growth, and attract investment.
The Hoa Binh provincial People's Committee held its monthly meeting on March 26 to review the progress of key projects, assess budget revenue and public investment disbursement, provide feedback on draft documents for submission to the provincial Party Committee's Standing Board, and discuss other important matters related to the committee's governance activities.
Playing a key role in Hoa Binh province’s economic development, Luong Son district has been focusing on science and technology development, innovation, and digital transformation.
Identifying the application of online public services as a key step in administrative procedure reform and e-government building, Kim Boi district has proactively provided services and supported residents and businesses in accessing and utilising full-process online public services promptly and efficiently. The locality aims to lift the rate of end-to-end online public services to over 90%, with all officials and civil servants handling tasks in the digital environment.
Nguyen Anh Tuyet, hailing from a family steeped in the ancient art of herbal medicine, is transforming local medicinal herbs into high-value concentrated extracts, elevating their worth and healing potential.
