(HBO) – The provincial Party Committee and People's Committee have urged departments, branches and localities to accelerate administrative reform, urgently set up hotlines to receive petitions from businesses and people in the implementation of administrative procedures, towards the goal of improving the business environment and the province's ranking in the Provincial Competitive Index by at least three places a year.
The one-stop desk of the administration of Thong Nhat ward (Hoa Binh city)
facilitates citizens' administrative procedures.
The provincial inspection agency has publicized the hotline numbers and email
address to receive complaints and opinions from individuals, organizations and
enterprises (phone number: 02183.882.609) at its headquarters. The email
address is at: duongdaynong.ttt@hoabinh.gov.vn.
The hotline has been informed to all departments, divisions, branches,
districts and cities.
Heads of departments, agencies, and chairpersons of People's
Committees of districts and cities have directed specialized agencies to
publicize the phone numbers and email addresses of their headquarters and
offices where they receive citizen or applications of administrative
procedures, in order to receive complaints and feedbacks of citizens and
enterprises. Corruptive acts of civil servants in handling administrative
procedures are strictly punished, contributing to improving the PCI ranking as
well as the scores of the index's components, especially informal costs.
The hotlines will also receive feedbacks on negative behaviours of civil
servants including refusing to handle procedures or handling not in line with
regulations; delaying the handling of administrative procedures in violation of
regulations; delaying settlement of administrative procedures beyond stipulated
time; failing to set specific deadline to return the results of administrative
procedures settlement; demanding additional dossiers, papers and procedures
outside of regulations;requiring people, businesses, and investors to pay
expenses outside the regulations; showing a lack of responsibility, causing
difficulties for citizens and enterprises, taking advantage of their assigned
job positions for personal gain./.
Mai Chau district has firmly established itself as a standout destination on Vietnam’s tourism map, attracting both domestic and international visitors with its breathtaking landscapes, rich ethnic culture, and warm hospitality. However, beyond its natural and cultural charm, a secure and well-managed tourism environment has added to Mai Chau’s appeal.
As Vietnam enters a new phase of economic and administrative reform in 2025, Hoa Binh province is stepping up its efforts to streamline governance, boost economic growth, and attract investment.
The Hoa Binh provincial People's Committee held its monthly meeting on March 26 to review the progress of key projects, assess budget revenue and public investment disbursement, provide feedback on draft documents for submission to the provincial Party Committee's Standing Board, and discuss other important matters related to the committee's governance activities.
Playing a key role in Hoa Binh province’s economic development, Luong Son district has been focusing on science and technology development, innovation, and digital transformation.
Identifying the application of online public services as a key step in administrative procedure reform and e-government building, Kim Boi district has proactively provided services and supported residents and businesses in accessing and utilising full-process online public services promptly and efficiently. The locality aims to lift the rate of end-to-end online public services to over 90%, with all officials and civil servants handling tasks in the digital environment.
Nguyen Anh Tuyet, hailing from a family steeped in the ancient art of herbal medicine, is transforming local medicinal herbs into high-value concentrated extracts, elevating their worth and healing potential.
