(HBO) - Hoa Binh Electricity Company held a conference on "Raising the awareness of customer satisfaction level", and implementing the plan to improve the customer satisfaction rating in 2018 and in the coming years. The conference will be carried out to all staffs of the company.
Conference
of raising the awareness of customer satisfaction level being deployed to all
employees of Hoa Binh Electricity Company.
Since 2013
to present, with the objective evaluation from the customers consulted
independently by Hoa Binh Electricity Company, which implemented the survey,
the score of customer satisfaction for the company has increased gradually.
However, it is still lower than the average of the Northern Electricity
Corporation. The conference was focused on solutions to implement effective
customer service, continuous improvement of business activities, enhancing the
image of the industry.
In
addition to raising awareness among staff about the customer satisfaction
level, the conference set the target for the 2018 plan to ensure a safe, stable
and quality service. contributing to meet the requirements of sustainable
development of the province, strive to get the score of the customer
satisfaction level about ≥ 8 points.
Currently, Luong Son district counts 905 business establishments operating in industry and handicraft, helping generate jobs and stable incomes for local labourers.
Hoa Binh scored the highest points in two out of the eight indicators of the Public Administrative Reform (PAR) Index ranking in 2023 that the Ministry of Home Affairs announced on April 17.
A working delegation from Hoa Binh province led by Deputy Secretary of the provincial Party Committee and Chairman of the provincial People’s Committee Bui Van Khanh is attending a programme to popularise Vietnamese products in the US and Canada on April 20-28.
Anyone found to be encroaching upon the forest, even if it is just one bamboo shoot, will face penalties. This commitment has been unanimously added into the covenant of Bua Cau hamlet, Hung Son commune in Kim Boi district, to protect the forest.
The Hoa Binh Power Corporation (PC Hoa Binh) has applied synchronous measures to gear up for the coming summer season when power consumption demand surge may cause a risk of power supply disruption.
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