Cao Son commune effectively reforms public administrative procedures

4/6/2020 - 9:30:33 AM

(HBO) - Following the direction of Da Bac district, the People's Committee of Cao Son commune has effectively accelerated public administrative reforms.

A man uses computer to apply for public administrative services in Cao Son commune (Da Bac district).

Since the beginning of the year to March 15, the commune received 765 public administrative dossiers, of which 754 were settled, mostly relating to civil registration (700 dossiers). Most of them were lodged at offices and via post.

In the first quarter of 2020, the communal People’s Committee has reviewed and streamlined public administration procedures under its authority to reduce time needed for service delivery. It has worked to provide all possible conditions for organisations and individuals to access, learn about and apply for public administrative services and to ensure their legitimate rights and benefits.

It has also publicised contacts for receiving complaints and feedback about governmental staff in charge of public administration service delivery.

The one-stop shop mechanism has been well maintained with streamlined and simplified procedures while in-charge officials have been more helpful and friendly, increasing satisfaction of people, businesses and organisations./.

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